Some chap named Tom Grennell from Target thought up the brilliant idea to record all of his experiences with customers
on a blog, something we came up with in, oh, the 90's, long before 'going viral' was even a thing. Let him know that 'Can
I borrow a pen?' is still the ONLY webpage that exposes the everyday consumer!
Personal Stories Updated
Random Thoughts Updated
NEW! -10 Most Frequent Consumer Errors (On the Phone!) Added
You know how search engines find specific words in a site? While, that's all this is. Watch!
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